Join the team

Ad Lightning is hiring a Support Engineer to join one of the first startups out of Pioneer Square Labs. We’re on a mission to provide transparency and control across the digital advertising ecosystem. Our tools give publishers and exchanges the insight and control they need to manage programmatic creative, eliminate bad ads, and maximize ROI.  This is an opportunity to get in at the ground floor of a rapidly growing business, utilize leading edge technology, and make meaningful contributions to the customer lifecycle.

What you'll be doing:

As a Support Engineer you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and leadership skills.

Key Responsibilities

This role will own technical support across a broad range of our systems and services including. 

  • Troubleshoot and debug client issues with our blocking wrapper integration 
  • Build and maintain internal tools that assist in identifying and labeling malware
  • Perform post-sales deployment, configuration, and customization
  • Interface with operations and business partners to resolve important customer issues
  • Developing tools, applications, code improvements and scripts to resolve operational burden of engineering team
  • Perform data analysis and utilize machine learning techniques to proactively identify issues

What you'll need to succeed:

  • Bachelor's degree in computer science, engineering, or a related technical discipline
  • Prior experience in ad tech and/or programmatic advertising
  •  3+ years of increasing responsibility working as a support engineer
  • Understanding of web applications, HTTP, Javascript and REST interfaces
  • Programming and/or scripting experience: Javascript, HTML, Python or Java
  • Experience using SQL and/or reporting tools
  • Familiarity with AWS is preferred
  • Experience debugging applications
  • Excellent oral and written communication skills
  • Strong customer focus
  • Ability to juggle many tasks and projects in a fast-moving environment
  • Self-starter who is excited about technology.

Ad Lightning is hiring a Senior Software Developer to join one of the first startups out of Pioneer Square Labs. We’re on a mission to provide transparency and control across the digital advertising ecosystem.  This is an opportunity to get in at the ground floor of a rapidly growing venture-backed business, utilize leading edge technology, and make meaningful contributions to the product life cycle.

What you’ll be doing:
As a Senior Software Developer, you will be part of a small team that designs and develops applications to analyze ad quality, block offending ads and provide transparency to the ecosystem.  This includes building client-side script that is executed billions of times per day, serverless services to process data and UI components to visual data. You’ll work closely with the team to design, review, and implement product features as well as manage code and configuration deployment in cloud. 

The following skills/experience are required:

  • Bachelor degree in Computer Science Engineering or related field, or equivalent work experience
  • 3+ years of experience in in an object oriented language such as Java or Python
  • Experience in building high-performance, highly-available and scalable systems
  • Strong understanding of JavaScript libraries and frameworks such as React, Angular, or Vue.js.
  • Deep understanding of web technologies: HTTP, HTML, CSS, DOM, and front-end build toolchains such as rollup.
  • Knowledge of software engineering best practices for the software development life cycle, including coding standards, code reviews, source code management (Git, SVN, etc.), build processes, testing, and operations.
  • Experience with AWS and other cloud technologies is preferred.
  • Experience in the digital advertising space (SSP, DSP, ad server, or audience data products) is a plus.
  • Excellent communication skills
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment

How you’ll succeed:
We are looking for high performers who can get things done in a fast moving, high-intensity environment.

  • Thrive in a startup environment, not just building great software, but an incredible company.
  • Be a primary code contributor solving difficult problems for highly scalable applications.
  • Serve as a technical lead 
  • Ensure the quality of architecture and design of systems
  • Building and optimising client side script that works across various devices/browsers
  • Exert technical influence on the core platform teams, increasing their productivity and effectiveness by sharing your knowledge and experience

Ad Lightning is looking for a Sales Development Representative to drive the success and continued growth of our market leading Ad Intelligence product line. This role is for ambitious candidates who are passionate about selling and looking to accelerate their career in sales. 

The ideal candidate has a history of achieving goals and exceeding deliverables. S/he is a strong analytical thinker and problem solver who thrives in fast-paced dynamic environments. S/he is a strong communicator, effective listener and project manager who is able to balance multiple and often conflicting priorities. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone on both transactional and more strategic deals. This is an exciting opportunity to learn about our solutions and how these drive the overall Ad Lightning business.


  • Utilize Sales CRM tools to track all pertinent account information and sales progress
  • Drive and close new business
  • Meet and exceed sales targets
  • Analyze sales/metrics data from your territory to help evolve your strategy
  • Prioritize and deliver timely, high-quality work
  • Suggest process improvements and assist internal partners to drive them to completion
  • Learn to Initiate prospecting and lead generation activities
  • Educating and networking with key prospect and customer contacts
  • Drive customer satisfaction

Basic Qualifications

  • 3-5+ years of work, experience in a professional comparable environment
  • Bachelor’s degree

Preferred Qualifications

  • Experience in Ad Operations or Digital Advertising, Publisher side preferred
  • Cold calling / Prospecting experience
  • Internship/work experience in the sales field
  • Excellent oral and written communication skills and an ability to influence others internally and external
  • An ability to analyze quantitatively, and problem-solve
  • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment

Ad Lightning is an equal opportunity employer. Remote employees OK.

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